Jon Neill
More than 16 years of experience in design, including 8 years leading teams, shaping digital products, and connecting user needs with business goals. My work spans UX strategy, research, and product delivery, building the people, processes, and tools that make thoughtful digital experiences possible.
Focus areas & approach
Product strategy:
Turning ambiguous ambitions into prioritized roadmaps, structured processes, and measurable progress.
UX / UI:
Raising the bar for intuitive, well-crafted experiences across web, mobile, software, and connected products.
Customer insight:
Guiding user research, stakeholder workshops, journey mapping, and prototyping to ground product direction in real needs.
Team leadership:
Hands-on in the work and in service of the people doing it: clearing obstacles and building the trust, clarity, and accountability that help multidisciplinary teams grow.
Current & past clients
Honda
Automotive & Mobility
Shaped digital strategy and prototypes that turned future mobility concepts into tangible experiences, and unified Honda's digital product ecosystem through a connected, component-based design system.
At Carnevale
Traeger
Consumer Products
Helped transform outdoor cooking with iOS and Android apps for connected grills, bringing remote grill control, recipes, and personalized experiences to customers.
At Carnevale
Newell Brands
Consumer Products
Designed software that works hand in hand with physical products: more intuitive Graco experiences for parents, redesigned DYMO label-printing software supporting millions of connected printers, and an evolved Yankee Candle digital customer experience.
At Carnevale
Steelcase
Furniture & Workplace
Designed an interactive web product configurator that simplified how customers explore and configure complex workplace products.
At Carnevale
LECO
Scientific Instruments
Simplified complex scientific technology through more intuitive software interfaces and web platforms.
At Carnevale
Gigantik
Customer Loyalty
Led UX design for a customer loyalty platform and supporting CMS, translating business requirements into user flows, wireframes, interfaces, and functional specifications.
At GigLabs
NiSource
Energy & Utilities
Translated business requirements into user journeys, personas, wireframes, and web interface designs for a Fortune 500 energy company.
At Mighty in the Midwest
Amway
Consumer Goods
Created mobile apps with augmented reality and connected-product features that help customers explore products and engage with the brand.
At Carnevale
Herman Miller
Furniture & Workplace
Designed marketing materials for Herman Miller's small and medium business program from 2010 to 2013.
At Concept A
Cumberland
Furniture & Workplace
Designed the UX and UI for an augmented reality mobile app that let customers, designers, and dealers see Cumberland office furniture in their own spaces through a smartphone camera, so they could judge look and fit before buying.
At Carnevale
